About Le Romey Customisation
Le Romey Custom Nail Design Guidelines
At Le Romey, we believe that even the smallest accessories deserve to have life and soul. Here's everything you need to know about customizing your nails with us:
1. Custom Design Process
Ideal for: Custom designs are best suited for experienced nail art enthusiasts and advanced users. Beginners are welcome to try, but the key is trusting Le Romey’s creativity and expertise.
2. How to Provide Your Design Ideas
To start your custom design, you’ll need to provide clear instructions on your desired theme, color scheme, and elements. You can provide these in the form of images or written descriptions. If you’re unsure, feel free to leave the creative process to Le Romey. We’ll bring your vision to life!
Important: Please specify any elements you’d like to avoid (e.g., no floral patterns, no realistic human portraits, no blood-themed designs). This helps ensure that your final design is tailored exactly to your preferences.
3. No Drafts or Preliminary Sketches
We do not provide drafts or preliminary sketches for custom designs. However, if the final product doesn’t meet your expectations, returns are possible. Le Romey values trust between our team and our customers, and we strive to deliver designs that resonate with your ideas while creating a unique artistic vision.
4. Pricing & Payment
Custom nail designs range from $150 to $250 USD, depending on the complexity of the design. Le Romey adheres to a fair pricing model, and we avoid inflating prices. If you need guidance on design choices, feel free to contact Le Romey. We welcome creative collaboration and are happy to work within your budget.
5. Refund and Return Policy
Custom products are non-returnable unless there’s a quality issue. Please ensure that the design aligns with your expectations before proceeding, as the custom nature of the product prevents general returns.
6. Production & Shipping Time
Due to the personalized nature of custom nails, the production time is typically between 10-15 business days. Please plan accordingly, as we work diligently to ensure every piece meets our high-quality standards.
7. After-Sales Service
Le Romey is committed to offering exceptional after-sales service. If there are any issues with your custom nails (not including regular wear and tear), we are happy to assist with repairs or exchanges as necessary. Your satisfaction is our priority.
Contact us: If you have any questions or need further assistance, feel free to email us at :support@leromey.com.
We hope you have a delightful shopping experience at Le Romey, where creativity meets elegance!